Employee Experience EXplained #6: How do you create the Moments that Matter?

Culture is being owned collectively

In Employee Experience terms, there’s a huge difference between a moment that matters and a rescue moment—although they’re often confused.

In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

The companies that thrive in 2026 will be the ones that understand one truth

In this series, Nicholas Wardle shares some of the successful no-cost or low-cost initiatives we've supported organisations with across their Employee Lifecycle. In this video, he discusses that you shouldn't treat leavers as if they're dead!