Employee Experience EXplained #7: What is Employee Journey Mapping?

Employee Experience Journey Mapping Video

3 Minutes

11/11/2023

In the seventh in the series, Nicholas Wardle discusses how you create these and who should be involved.

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Employee Experience | Journey Mapping

Organisations obsess over the importance of creating Moments that Matter for their customers – and so they should for their employees.

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Employee Experience

In the second in the series, Nicholas Wardle discusses that EX should be the umbrella term for all employee-related activity.

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In Employee Experience terms, there’s a huge difference between a moment that matters and a rescue moment—although they’re often confused.

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The journey of cultural change in an organisation is ongoing, dynamic, and essential for sustained success.

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Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.

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