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Employee Experience EXplained #8: Why do we need Empathy Maps
Employee Experience EXplained #8: Why do we need Empathy Maps
Employee Experience
Diversity & Inclusion
Wellbeing & Resilience
Journey Mapping
Video
2 Minutes
27/11/2023
In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.
Employee Experience
|
Diversity & Inclusion
|
Journey Mapping
Employee Experience EXplained #9: Why do we need Employee Archetypes?
Video
3 Minutes
04/12/2023
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Employee Experience
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Employee Engagement
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Internal Comms
Employee Experience industry useful reports – December 2023
Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
News
3 Minutes
12/12/2023
Employee Experience
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Journey Mapping
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Talent
Do you rely on rescue moments to ‘delight’ your employees?
In Employee Experience terms, there’s a huge difference between a moment that matters and a rescue moment—although they’re often confused.
Article
3 Minutes
Customer Experience
|
Employee Experience
|
Brand
The importance of thought leadership
Show your audience that you're ahead of the game
Article
3 Minutes
Employee Experience
|
Strategy
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Culture
How to write an Employee Experience strategy
Setting the route for your journey to EX success.
Article
2 Minutes
Employee Experience
|
Journey Mapping
What are Employee Journey Maps?
Supporting your EX efforts journey by journey
Article
2 Minutes
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