Employee Experience EXplained #8: Why do we need Empathy Maps

How culture influences strategic decisions and shapes an organisation's path to success.

Welcome to the latest edition of EXclusive News, produced by Brand Experiences.

Though the two terms share some similarities, they are not the same. Engagement is an outcome of Employee Experience. We do recognise, though, that for the last decade or so, engagement has sometimes been used as an umbrella term for the experience an employee has at an organisation.

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.

In the sixth in the series, Nicholas Wardle explains the process behind how you define these.