Employee Experience EXplained #8: Why do we need Empathy Maps

Employee Experience Diversity & Inclusion Wellbeing & Resilience Journey Mapping Video

2 Minutes

27/11/2023

In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Employee Experience | Culture | Change & Transformation

Culture is being owned collectively

Article

1 Minute 29/12/2025

Employee Experience

Here's (almost) everything you ever wanted to know about the Employee Experience

Article

2 Minutes

Employee Experience | Customer Experience | Sustainability | Culture

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.

News

3 Minutes

Employee Experience | Motivation & mojo | Productivity | Wellbeing & Resilience

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

Publication

Employee Experience

How business can learn a lot from elite sports.

Article

2 Minutes 15/07/2025

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