Employee Experience EXplained #9: Why do we need Employee Archetypes?

The workforce is losing patience and loyalty is a double-edged sword

In Employee Experience terms, there’s a huge difference between a moment that matters and a rescue moment—although they’re often confused.

In this series, Nicholas Wardle shares some of the successful no-cost or low-cost initiatives we've supported organisations with across their Employee Lifecycle. In this video, he discusses that you shouldn't treat leavers as if they're dead!

The question, "Can a Business Have Multiple Cultures?" is more than just a topic for academic debate; it's a reality faced by many organisations.

It's reckoned that angry customers are two-to-three times more likely to leave a review than a happy customer. It's likely to be the same for your employees.