Nicholas is an award-winning employee experience practitioner with over 15 years' experience in the employee experience/comms/engagement space, both in the UK and in the Middle East. He has worked across many sectors, including: the arts, television, local government, retail, housing and care. Nicholas is a Fellow of the Institute of Internal Communication (IoIC).

His mantra is to 'make the complex, simple' and he believes that the employee experience should have parity with the customer experience. He is the co-author of the book: Monetising the Employee Experience.