Employee Experience EXplained #8: Why do we need Empathy Maps

Employee Experience Diversity & Inclusion Wellbeing & Resilience Journey Mapping Video

2 Minutes

27/11/2023

In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Employee Experience | Customer Experience | Sustainability | Culture

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.

News

3 Minutes

Employee Experience | Journey Mapping

Understanding different needs, wants and pains

Article

2 Minutes

Employee Experience | Culture | Change & Transformation

Culture is measurable, finally

Article

1 Minute 15/12/2025

Diversity & Inclusion | Culture | Wellbeing & Resilience | Motivation & mojo

There is a documentary on HBO/Sky called: Persona: The Dark Truth About Personality Tests. What it highlights is examined.

Article

3 Minutes

Employee Experience | Journey Mapping

In the sixth in the series, Nicholas Wardle explains the process behind how you define these.

Video

2 Minutes 11/11/2023

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