Employee Experience EXplained #8: Why do we need Empathy Maps

2 Minutes
27/11/2023
In the eighth in the series, Nicholas Wardle discusses the numerous benefits of utilising Empathy Maps.

Related Insights

Employee Experience Opportunity survey 2020

Working with the Institute of Internal Communication (IoIC) we ran the 2020 Employee Experience Opportunity (EXO) survey.

How do you manage multiple subcultures in the workplace?

The question, "Can a Business Have Multiple Cultures?" is more than just a topic for academic debate; it's a reality faced by many organisations.
4 Minutes

What Employee Experience courses are available?

Upskilling you to support EX at your organisation
2 Minutes

Five ethical steps to boost your Glassdoor ratings

It's reckoned that angry customers are two-to-three times more likely to leave a review than a happy customer. It's likely to be the same for your employees.
3 Minutes

Employee Experience industry useful reports – September 2024

Here’s links to recent reports we’ve come across that we’ve found interesting and some of our key takeaways from them.
4 Minutes 24/09/2024

Would you like to speak to one of our experts?